This membership administration system enables trade unions or associations and similar organisations to manage the dynamic processes of membership matters, including the automated collection and reconciliation of member subscriptions from both payroll and bank accounts.
The Member Administration System (MAS) offers trade unions and similar organisations a means of keeping record of members’ basic personal details, capturing contributions to be deducted and managing changes to membership data, contributions or other membership benefits.
MAS enables any structure level of the union to administer and report on its membership. This enables the users of the system to view and access the member base centrally or on a lower level based on their role or job function. Some of the various reports available include:
The primary purpose of the Q LINK MAS service is to control the collection of membership fees -and optimise the growth of membership. Q LINK ensures that all membership fees are collected, received and reconciled. Because Q LINK interfaces directly with the payroll, it is no longer possible for fees to be deducted and paid over to the wrong union or another recipient. Members for whom no fees were collected are immediately identified to be rectified.
MAS links all structures of the union to a centralised database and can easily be deployed nationwide. A wealth of management information is available to enable the union to manage its member base intelligently, including comprehensive bargaining chamber information and integrated record management (i.e. electronic filing of application forms or case management documents).
The key strength of Q LINK's MAS is that it integrates the collection of member subscriptions with the member database. This means that the system ensures a deduction is made for every member on the database, and that every subscription received is reconciled to the member record. As long as the union registers all members on the system, the rest happens without any effort from union officials.
Electronic files are automatically created, containing the transactions. This process is seamless to the administrator since MAS is connected in the background to the Q LINK payroll collections service, as well as to the bank collections service.
Q LINK's MAS is the affordable way to get member management and recovery of contributions under control. Comprehensive reconciliations are performed automatically, resulting in proper reporting on income and monies not received. MAS will keep history of up to 12 months.
Unions and organisations that use the Q LINK service have experienced a dramatic improvement in the collection of membership fees.
It also serves as a proper base to be utilised for reporting to the different bargaining chambers as well as representation during conferences.